Files and Folders

Version 6.0
Copyright (c) 2012 Innovatology. All rights reserved

Contents

Introduction

Welcome to Files & Folders! We love having access to our files everywhere we go. That's why we wrote this app. It gives you seamless access to the files on your PlayBook, but also all your files in the cloud. And instead of having to learn different ways to manage your files for each cloud service, you work with your stuff in the same way, wherever it is. That's the philosophy behind Files & Folders.

Online manual

We publish an online version of this manual on our website so you can view it in a seperate browser window, or from another device, or even translate it with Google Translate. The link is:

  http://www.innovatology.nl/apps/filesandfolders/manual

Also, check out our list of Frequently Asked Questions (FAQ):

  http://www.innovatology.nl/apps/filesandfolders/faq

What's new?

Tap the What's new tab on the left to see the Files & Folders history of changes.

Navigation

To open a folder, just tap it. To select a folder, press and hold it.

To select a file, just tap it. Various things you can do with the file appear on the left of the screen.

To go to the parent folder, tap the < arrow in the top left corner or just swipe from left to right. Tap the home button to go to your home folder. You can choose a home folder in the Settings  screen.

To select multiple files & folders, tap the multi-select  button in the top right corner, then tap the checkboxes on the right of the files/folders.

Sort your files by name, type, extension, size or date by tapping the sort button in the top right corner.

You can view your files as a detailed list, as icons or as thumbnails. Tap the list button at the top right to switch.

If you can't find a file, try Filtering & searching by name.

To access more options, swipe down from the top bezel. Here you can switch between your PlayBook, Dropbox, Google Docs & Google Drive, Box, SugarSync, SkyDrive, choose settings and more.

You may also be able to access the files on your BlackBerry smartphone SD Card using BlackBerry Bridge.

For quick access to frequently used folders, use the Star feature.

Tap the path in the title bar to show the Locations screen for easy access to the cloud, your recent folders, your starred folders or parent folders.

Working with files

To select a file, just tap on it.

To open a file, tap it and choose Open with application, or just double-tap it. You can only open files that can be handled by an installed app1.

For pictures (jpeg, png, gif and bmp), you'll see a preview in the left of the screen. Tap the preview for a full-screen Slide show.

For plain text files (various extensions), you'll see a preview of the first 4 Kb in the left of the screen. You can scroll in this preview. Tap View  to see the rest of the file.

To select multiple files & folders, tap the multi-select button in the top right corner, then tap the checkboxes on the right of the files/folders.

Dates and times are always displayed in the local timezone of your PlayBook, as yyyy-mm-dd hh:mm, so 2011-06-24 is June 24th, 2011.

1) Unfortunately we cannot yet choose which app opens the file. This is a limitation of the PlayBook OS, and is expected to be solved in BB10.

Copying & pasting Files & Folders

Select the file (tap) or folder (press and hold) you want to cut or copy. Tap Cut to clipboard  or Copy to clipboard.

Then go to the destination folder and tap Paste. The file or folder that was in the clipboard is now copied to the destination. If you used Cut, each source file & folder will be deleted after it is copied.

Files & folders are never overwritten. If a file or folder already exists, the new copy will automatically get a unique name (Copy of ...).

If you copy a single text or image file to the clipboard, its contents (up to 4mb for text), the URL is copied too. You can paste file the into another app, as long as that app supports one of the clipboard formats.

Many folders of the PlayBook are read-only. Notably, you can only change, create or delete files inside the subfolders of  folder, such as Documents, Photos, Camera, Downloads etc.

Filtering & searching by name

To filter the current folder, or to search within this folder and its subfolders, tap the Search icon (a magnifier) in the top right corner. A search bar will appear.

When you type in the search bar, the current folder is filtered as you type, leaving only those files and folders visible that contain the words you typed in their names. This is useful if you have a folder with a long list of items.

To search in this folder and all lower level subfolders, type your search words and tap Search subfolders. A list of matching items in this folder or subfolders will appear. This is useful if you don't remember where you put a file. Depending on the number of files and folders you have this may take a few seconds. The results are limited to a maximum of 500 matching items, and a maximum of 50 folders deep.

To match, a file name must contain all the words you type, in no particular order.

Tap the X remove the search bar and to go back to all items in the current folder.

Searching is not case-sensitive, i.e. typing PRES and pres yields the same results.

Notes:

Using Dropbox

Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Read more about Dropbox and sign up at www.dropbox.com.

To access your Dropbox, swipe down from the top bezel and tap the Dropbox  button. The first time you do this you will need to log in to your Dropbox account and grant Files & Folders permission to access your Dropbox files. If you wish to remove your Dropbox account from your Playbook you can do so from the Setting  screen.

To open a file in your Dropbox, either copy and paste it to your PlayBook, or tap Download and open. The file will be downloaded to your PlayBook and opened just like any other. Don't forget to copy it back to Dropbox if you change it!

You can freely copy and paste files between Dropbox, your Playbook and directly to and from other cloud services. When copying and pasting to and from Google Drive you can even select a conversion format!

When you use the Download and open  feature your file will be placed in a folder on your Playbook called Dropbox. That folder mirrors the folder structure within Dropbox. You can choose whether the Dropbox folder should be placed in your downloads (/accounts/1000/shared/downloads) or documents (/accounts/1000/shared/documents) folder in the Settings  screen. Some applications can only open files that are in the documents  folder.

To use Dropbox, you must be connected to the internet. Your ISP may charge you additional bandwidth fees for using any data services, including Dropbox. Please check with your provider.

Known issues when using Dropbox:

Using Box

Box is a free service that lets store your photos, docs, and videos in the cloud. Read more about Box and sign up at www.box.com.

Note: Box.com are running a temporary promotion that gives you 50GB of space for free! You'll need to install and sign in with their own Box client from App World soon, but once upgraded you can use your 50GB with Files & Folders too!

To access your Box, swipe down from the top bezel and tap the Box  button. The first time you do this you will need to log in to your Box account and give Files & Folders access to your Box. If you wish to remove your Box account from your Playbook you can do so from the Setting  screen.

To open a file in your Box, either copy and paste it to your PlayBook, or tap Download and open. The file will be downloaded to your PlayBook and opened just like any other. Don't forget to copy it back to your Box if you change it!

You can freely copy and paste files to and from any location. It doesn't matter whether you are pasting to/from your Playbook, a cloud service like Box, your BlackBerry smartphone or inside a .zip file.

When you use the Download and open  feature your file will be placed in a folder on your Playbook called Box.com. That folder mirrors the folder structure within your Box. You can choose whether the Box.com folder should be placed in your downloads (/accounts/1000/shared/downloads) or documents (/accounts/1000/shared/documents) folder in the Settings  screen. Some applications can only open files that are in the documents  folder.

To use Box.com, you must be connected to the internet. Your ISP may charge you additional bandwidth fees for using any data services, including Box.com. Please check with your provider.

Known issues when using Box.com:

Using SugarSync

SugarSync is a free service that enables you to access, sync and share your files across all your computers and devices. It enables you to backup, sync and share all of your documents, photos, music and movies so that you can access them from your desktop, laptop, phone and now your PlayBook * too. Read more about SugarSync and sign up at www.sugarsync.com.

To access your SugarSync account, swipe down from the top bezel and tap the SugarSync button. The first time you do this you will need to log in to your SugarSync account. If you wish to remove your SugarSync account from your Playbook you can do so from the Setting  screen.

To open a file in your SugarSync account, either copy and paste it to your PlayBook, or tap Download and open. The file will be downloaded to your PlayBook and opened just like any other. Don't forget to copy it back to SugarSync if you change it!

You can freely copy and paste files to and from any location. It doesn't matter whether you are pasting to/from your Playbook, a cloud service like SugarSync, your BlackBerry smartphone or inside a .zip file.

When you use the Download and open  feature your file will be placed in a folder on your Playbook called SugarSync. That folder mirrors the folder structure within your SugarSync account. You can choose whether the SugarSync folder should be placed in your downloads (/accounts/1000/shared/downloads) or documents (/accounts/1000/shared/documents) folder in the Settings  screen. Some applications can only open files that are in the documents  folder.

*) Files & Folders gives you to access your SugarSync account, but does not perform any actual syncing. Unfortunately the PlayBook OS does not allow us to do that yet. If you download a file from SugarSync and change it, you will need to upload it again by copying and pasting it to your SugarSync account.

To use SugarSync, you must be connected to the internet. Your ISP may charge you additional bandwidth fees for using any data services, including SugarSync. Please check with your provider.

Known issues when using SugarSync:

Using Google Drive & Google Docs

Google Docs is a free, web-based word processor, spreadsheet and presentation tool offered by Google. You can create and edit documents online while collaborating in real-time with other users. You can also use Google Docs to convert many file formats, right from your Playbook! Need a PDF of that Word document? No problem with Google Docs and Files & Folders!

Google Drive is the cloud storage service linked to Google Docs but which can also be used for storing other types of files. If you have a Gmail account, you already have 5 gigabyte free Google Drive space! Read more about Google Drive and Google Docs at drive.google.com/start.

We use the term "Google Drive" when referring to your drive space and "Google Docs" when talking about Google wordprocessor, spreadsheet and presentation files. In Files & Folders, they are the same. We show you your Google Drive & Google Docs files in one unified place.

To access Google Drive, swipe down from the top bezel and tap the Google Drive  button. The first time you do this you will need to log in to your Google/Gmail account and give Files & Folders access to your Google Drive. If you wish to remove your Google account from Files & Folders you can do so from the Setting  screen.

To open a Google Drive file, either copy and paste it to your PlayBook or tap Open online  to open it in Google Docs in your browser. You can also tap Download and open. The file will be downloaded to your PlayBook, converted if needed, and opened just like any other file. Don't forget to copy it back to Google Drive if you change it!

You can freely copy and paste files between Google Drive, your Playbook and even directly to and from other cloud services. When pasting to and from Google Drive, and even within Google Drive, Files & Folders can convert the file to various formats for you! Available conversions are:

Google Docs type Import (paste to Google) Export (paste from Google)
Google Docs Text documents
  • Microsoft Word 2007, 2010
  • Microsoft Word 2003
  • OpenOffice Writer
  • Rich Text Format
  • HTML file
  • Plain text
  • Adobe Acrobat PDF (with OCR)
  • JPEG, PNG, GIF and BMP images (with OCR)
Up to 1 megabyte and up to 512,000 characters regardless of the number of pages or font size.
  • Microsoft Word 2007
  • OpenOffice Writer
  • Adobe Acrobat PDF
  • Rich text files
  • Plain text files
  • HTML (web pages)
  • JPEG and PNG images
  • ZIP archives
Google Docs Spreadsheets
  • Microsoft Excel 2007,2010
  • Microsoft Excel 2003
  • OpenOffice Calc
  • Comma-separated values (text)
  • Tab-separated values (text)
Up to 2 megabytes and up to 400,000 cells with a maximum of 256 columns per sheet. Some other limits also apply.
  • Microsoft Excel 2007
  • OpenOffice Calc
  • Adobe Acrobat PDF
  • Comma-separated values (text)
  • Tab-separated values (text)
  • HTML (web pages)
Google Docs Presentations
  • Microsoft PowerPoint 2007, 2010
  • Microsoft PowerPoint 2003
  • alas, no OpenOffice Impress
Up to 10 megabytes.
  • Microsoft PowerPoint 2007
  • Adobe Acrobat PDF
  • JPEG and PNG images
  • Flash SWF movies
  • Plain text
Google Docs Drawings
  • Windows Metafile WMF/EMF
  • Adobe Acrobat PDF
  • JPEG and PNG images
  • SVG drawings

When you use Paste  or Download and open, we choose a sensible conversion based on the files or folders you selected, their contents and destination. You can manage the conversion defaults in great detail from the Settings screen. You can also use Paste as...  to choose conversions when you paste. Google Docs documents generally don't have a file extension, so when converting to Google Docs format, we remove the file extension for you.

When you use the Download and open  feature, your file will be placed in a folder on your Playbook called Google Docs. That folder mirrors the folder structure within Google Drive. You can choose whether the Google Docs folder should be placed in your downloads (/accounts/1000/shared/downloads)  or documents (/accounts/1000/shared/documents) folder in the Settings  screen. Some applications can only open files that are in the documents  folder.

Google Drive doesn't use folders, but has a powerful yet complicated tagging system called Collections. All files and collections can be part of one or more collections. They can also be part of no collection at all, and may or may not appear in your homelist. We have done our best to mimic the Google Drive web interface, but thought it more important to keep Files & Folders as consistent as possible. We normally use the term folder unless there is a specific reason to call it a collection.

In Google Drive you can't Delete a file or a folder. If it is in a subfolder, you can remove it from that subfolder (which moves it to the root). If it is in the root, you can move it to trash.

Files in Google Docs format have no size. Or at least, they don'count towards your quota. We can't display the size of these files.

Known issues when using Google Drive:

To use Google Drive, you must be connected to the internet. Your ISP may charge you additional bandwidth fees for using any data services, including Google Drive. Please check with your provider.

Using SkyDrive

Microsoft SkyDrive is a free service that lets store your photos, docs, and videos in the cloud. Read more about SkyDrive and sign up at www.skydrive.com.

To access your SkyDrive, swipe down from the top bezel and tap the SkyDrive button. The first time you do this you will need to log in to your Microsoft Windows Live account and give Files & Folders access to your SkyDrive. If you wish to remove your SkyDrive account from your Playbook you can do so from the Setting  screen.

To open a file in your SkyDrive, either copy and paste it to your PlayBook, or tap Download and open. The file will be downloaded to your PlayBook and opened just like any other. Don't forget to copy it back to your SkyDrive if you change it!

Tap the Open online  button to open the file with the Office Web App for online viewing or editing.

You can freely copy and paste files to and from any location. It doesn't matter whether you are pasting to/from your Playbook, a cloud service like SkyDrive, your BlackBerry smartphone or inside a .zip file.

When you use the Download and open  feature your file will be placed in a folder on your Playbook called SkyDrive. That folder mirrors the folder structure within your SkyDrive. You can choose whether the SkyDrive folder should be placed in your downloads (/accounts/1000/shared/downloads) or documents (/accounts/1000/shared/documents) folder in the Settings  screen. Some applications can only open files that are in the documents  folder.

To use SkyDrive, you must be connected to the internet. Your ISP may charge you additional bandwidth fees for using any data services, including SkyDrive. Please check with your provider.

Known issues when using SkyDrive:

Playing audio & video files

Files & Folders contains a built-in media player for audio and video files. It is capable of playing files stored locally on your PlayBook, and streaming files from the cloud. When a file is streamed from the cloud, it doesn't need to be downloaded first, but starts playing almost immediately. It also doesn't take up any space on your PlayBook!

To play a video or audio track from your PlayBook, tap the file to select it, then tap Play.

To stream a video or audio track from the cloud, tap the file to select it, then tap Play Stream.

Not all media files can be streamed. Whether or not streaming works, depends on the format of the file and the method of encoding used. If streaming doesn't work for your file, you can try and download it first using the Download and open option.

Whether or not your video file will play correctly, depends on:

The combination of these items must be supported. Files & Folders uses the PlayBooks audio and video playback engine. To see what type of files and encoding methods this engine can play back, please refer to Supported Media Types.

For cloud streaming, the speed of the cloud service and your internet connection must of course also be sufficient to keep up with the audio and/or video.

SECURITY NOTE: Before streaming files from Google DriveFiles & Folders must adjust permissions of the file. A file share is created that is only visible to people who know the (cryptic) link. If the file contains very sensitive information, don't stream it, or set it back to private afterwards using the Google Drive web interface.

Using the Slide Show

The slide show can display jpeg, png, gif and bmp files.

Tap an image file, then tap the preview (or tap Slide show) to start the slide show. You can also select or open a folder containing images and tap Slide show.

In the slide show, swipe, drag or tap left or right to navigate through your pictures. Tap the middle of the screen or swipe down to access the menu where you can exit the slide show, choose an interval, play and pause.

If there was an image selected when you started the slide show, it will start paused. If there is only one image in the folder, the play, pause and interval options are not available.

The slide show works for images on your PlayBook, but it also works for images in the cloud. Of course scrolling through large images may be a little slower.

You can also access images in Bridge, but due to the performance of Bridge it may be a sub-optimal experience. By default we have disabled previews and slide shows for Bridge files. You can enable them in the Settings  screen.

Optionally you can keep the screen on while the slide show is running. Configure it via Settings > General.

Using the Text Viewer

The text viewer can display plain text files.

Tap a text file, then tap View  to start the text viewer.

If your file is very large, the text viewer will load the first chunk and display a More  button at the bottom of the screen to load more text.

Use the Top and Bottom buttons to jump straight to the top or bottom of your file

The text viewer tries to guess whether your file is a plain text file or encoded with Unicode UTF8 or UTF16. If it guesses wrong and your text looks weird, you can override using the Encoding  button.

The text viewer works for text files on your PlayBook, but it also works for files in the cloud or inside .zip files.

Using E-mail

Please remember that this feature is expermimental. We cannot guarantee it will work with your mail server.

Before you can use the e-mail feature, you'll need to configure some information in the Settings  screen.

To send a file to an e-mail address, tap the file, then tap Send To  and finally tap E-mail. An e-mail form will appear where you can enter a name, e-mail address, subject and message text.

If the file you are sending is in the cloud, it will be downloaded first. You can't send the file until it has completed downloading.

There are thousands of different mail servers, and each interpret the SMTP and encryption "standards" in their own way. It is very likely that there are servers out there that don't understand Files & Folders. If you experience difficulties with your mail server, please let us know and be sure to include the name of the server. See also: tips in the e-mail settings help section.

Using Zip

A zip file is an archive file which contains other files and folders, compressed to take up less space. In Files & Folders, a zip file is treated like a folder: just tap to open it, cut, copy, paste files into and out of it, rename, delete files and folders inside etc.

To select a zip file, press and hold it, just like a folder.

To zip a single file, tap the file, then tap Zip to.... To zip a whole folder in one go, press and hold the folder to select it, then tap Zip to.... To unzip a whole zip file, press and hold the zip file to select it, then tap Unzip to.... The zip will be extracted to a new folder with the same name as the zip.

If you alter the contents of your zip file by adding, deleting or renaming files or folders, tap Save changes  to save your alterations to the zip.

You can also open online zip files directly from cloud services! Behind the scenes, Files & Folders will take care of downloading your zip file and uploading it again when you save changes. You can even copy & paste from cloud services or another zip into or out of a zip file, as if it was a regular folder.

If your zip file contains pictures, enjoy the preview option, thumbnail view or slideshow without even unzipping it! The same applies to plaint text files.

Known issues when using ZIP files:

Starred folders

The Star Folder feature lets you mark your frequently used folders as "favorites". Just navigate to the folder and tap Star folder. To see your list of starred folders, swipe down and tap Starred. Tap the starred folder to go there. You can also rename or unstar your folders from here. This will rename or delete the shortcut, not the actual folder.

Handy tip: set Files & Folders to show your  list at startup. To do so, swipe down, tap Settings  and go to the Startup  page.

Using Bridge

NOTE: If your phone is managed by a BlackBerry Enterprise Server (BES), the PlayBook OS actively prevents 3rd party apps such as Files & Folders from accessing your bridge files

If you have a BlackBerry phone running Bridge, you may be able to access your Bridge files from within Files & Folders:

Please note that at the time of writing there are some issues with Blackberry Bridge that are beyond our control. Some combinations of Bridge/OS version, smartphone model work, others don't. RIM is aware of this issue.

If you are having trouble with Bridge, we recommend:

Because many but not all Files & Folders users can access their Bridge files, we do not advertise or officialy support this feature.

Settings

To access the Settings screen, swipe down from the top bezel and tap the Settings  button.

General page

Color scheme: choose your favorite - the light scheme has better visibility during the day, while the dark scheme is easier on the eye at night and handy for presentations, meetings and on stage.

Show hidden files & folders: on the PlayBook, all files and folders that start with a "." are considered hidden. You can optionally choose to display those files anyway.

Confirm file & folder deletes: you can also choose whether you want to confirm each time you delete a file or a folder.

Show previews in Bridge: you can choose to enable or disable the preview and slide show features for Bridge files. Preview and viewing large images via Bridge may be slow due to Bridge and Bluetooth performance.

Use thumbnails embedded: some image files contain a thumbnail. Check this option to use that thumbnail when previewing. It should speed up previews and thumbnail views.

Assume network available: before using cloud services or the E-mail feature, Files & Folders attempts to check your network connection. In some situations (e.g. when using Bridge or USB) this could be detected incorrectly. You can disable the network check here.

Keep screen onFiles & Folders can optionally keep the screen on while a slide show is running or media file is playing, or all the time it is active. Files & Folders can only keep your PlayBook awake if it is the current foreground app. If you switch to another app, the screen may still turn off and the PlayBook may still go to sleep.

Thumbnails: Choose what aspect ratio to use when a folder is displayed as thumbnails.

Startup page

Require password: You can protect Files & Folders with a password. If this option is selected, you will have to enter your password every time you start Files & Folders. The password is case-insensitive, can be as long or short as you like, and may contain anything. If you forget your password, you will have to reinstall Files & Folders.

When I start...: choose which folder should be opened when Files & Folders starts (your Home folder).

Show tips...Files & Folders shows some tips at the bottom of the screen when it starts. This option allows you to turn off those tips.

Dropbox, Box, SugarSync and SkyDrive pages

Log in and out of Dropbox, Box, SugarSync and SkyDrive on these pages. If you are logged in, your quota will be displayed here.

You can also choose where files will be placed when you tap Download and open  on a Dropbox, Box, SugarSync or SkyDrive file.

Google Drive page

Log in and out of Google Drive on this page. If you are logged in, your quota will be displayed here.

You can also choose where files will be placed when you tap Download and open  on a Google Drive file.

And finally, this is where you select default conversion formats that will be used when you tap Paste. To override or check these defaults, just tap Paste As  instead.

E-mail page

Please remember that this feature is experimental. We cannot guarantee it will work for your mail server.

This is where you configure the settings for your e-mail server.

Enter your name and e-mail address here. Files & Folders will attempt to guess your mail server name based on your e-mail address.

Enter the name of your mail server (e.g. smtp.your-domain.com or mail.your-domain.com).

Choose the type of encryption your mail server requires. Files & Folders has (limited) support for the SSL and StartTLS protocols.

If your mail server uses a non-standard port, enter it here. Normal values are 25 (no encryption), 465 (SSL) or 587 (StartTLS).

If your mail server requires you to log in before sending mail, enter your login details here.

There are thousands of different mail servers, and each interpret the SMTP and encryption "standards" in their own way. It is very likely that there are servers out there that don't understand Files & Folders. If you experience difficulties with your mail server, please let us know and be sure to include the name of the server.

If Files & Folders doesn't work with your e-mail server, consider opening a Gmail account, even if it's just for sending files. The Gmail servers accept e-mail from other domains, as long as you connect with your Google account. To do this, enter:

The PlayBook file system

Normally, your documents are stored in the following location:

/accounts/1000/shared

This corresponds to the media share when you access your PlayBook from your PC or Mac over wifi.

Some applications store their files (and may only be able to access files) in the documents  subfolder:

/accounts/1000/shared/documents

By default, Files & Folders goes to this documents folder on startup. You can change this from the Settings  screen.

Some files and folders are mirrored in different locations of your PlayBook. This is mostly so that PlayBook apps and Android apps can share documents. The files do not take up extra space on your device.

You can tap the Back button or swipe from left to right to navigate to a higher-level folder and explore the contents of your PlayBook. Some higher level folders are protected by the PlayBook operating system, others are not. In any case, please be careful: Files & Folders does not limit access to your PlayBook file system. This also means that you may be able to modify Files & Folders that could be required for the correct operation of your device.

If you ever get lost in the file system, just back up as far as you can go, then follow the highlighted folders to get back to your documents folder.

Follow us

To stay up-to-date with Files & Folders:

Don't forget to rate and review Files & Folders in App World!

Support

To ask questions, report bugs or suggest features for Files & Folders, please e-mail bb.support@innovatology.nl or visit www.innovatology.nl.

You might like to check out our list of Frequently Asked Questions (FAQ):

  http://www.innovatology.nl/apps/filesandfolders/faq

If you are reporting a bug, please remember to include:

If you are using Files & Folders with a beta version of PlayBook OS, you are more than welcome to contact us and we'll do our best to help, but beta versions can not be supported.